By: Shamsul Huda Qasmi
hudqasmi@gmail.com
Before we talk about
the Social Media and it use, we should know that there are four main categories
of communication styles.
1.
Verbal
2.
Nonverbal
3.
Written
4.
Visual
1. Verbal
Verbal communication
is the use of language to transfer information through speaking or sign
language. It is one of the most common types, often used during presentations,
video conferences and phone calls, meetings and one-on-one conversations.
Verbal communication is important because it is efficient.
2. Nonverbal
Nonverbal communication is the use of
body language, gestures and facial expressions to convey information to others.
It can be used both intentionally and unintentionally. For example, you might
smile unintentionally when you hear a pleasing or enjoyable idea or piece of
information. Nonverbal communication is helpful when trying to understand
others’ thoughts and feelings.
3. Written
Written communication
is the act of writing, typing or printing to convey information. It is helpful
because it provides a record of information for reference. Writing is commonly
used to share information through books, pamphlets, blogs, letters, memos and
more. Emails and chats are a common form of written communication in the
workplace.
4. Visual
Visual communication
is the act of using photographs, art, drawings, sketches, charts and graphs to
convey information. Visuals are often used as an aid during presentations to
provide helpful context alongside written and/or verbal communication. Because
people have different learning styles, visual communication might be more
helpful for some to consume ideas and information.
Islamic Point of View:
When we see it as
Islamic point of view, we find that Allah Almighty sent approximately one
hundred and twenty four thousand prophets to this world to convey His message
to the people. We see that all the prophets used verbal and nonverbal means of
communication to convey the message of Allah to people. We find an example of
written communication as well in the Quran. Hazrat Sulaiman (AS) had written a
letter to the Queen of Saba, Bilqis, and a bird was used as a medium to carry
out the responsibility of delivering it.
It is Sunnah of our
Prophet (saw) to use a medium which can cause a message to reach maximum number
of people. When our beloved prophet Muhammad (saw) was blessed with the
prophet-hood, he climbed the mount of Safa to call the people of Makkah towards
the worship of Allah alone. Our prophet Muhammad (SAW) used written
communication also and sent several letters to many kings of their times.
Now the world is
progressing rapidly a tremendous progress has been seen especially in the field
of communication. Since last 25 years, various platforms of communication have
emerged and people are highly attracted to it. The popular among them are
Twitter, Facebook, Youtube, Instagram, and WhatsApp. We can apply these
platforms to communicate the true message of Islam using our verbal, written
and visual means of communication.
First of all, we take Facebook:
Facebook was founded
in the year 2004 and it came to India in 2006. With over 2.6 billion monthly
active users, Facebook is the biggest social network worldwide. There are
over 280 million Facebook users in India alone, making it
the leading country in terms of Facebook audience size.
Facebook is big
platform to share and receive information and all types of people are using it for
their different purposes. Common people even our Ulama, in search of news,
views and true teachings of Islam are falling prey of various propagandas on
social media. Therefore, it becomes our responsibility to effectively use this
impressive social medium to convey the true message, news and views.
We personally post our
messages on our timeline occasionally and enjoy few likes and forwards, but it
is time to prepare a sincere and capable team of five to ten people who can
write in Urdu, Hindi and English. The team should create a brand name to make a
Facebook page. How the page would be made effective and useful to the readers
can be discussed further.
YouTube:
YouTube is an
American online video-sharing platform headquartered in San Bruno, California. Chad Hurley, Steve Chen, and Jawed Karim created the service in February 2005. Google bought the site
in November 2006 for US$1.65 billion.
Over 2
Billion users visit YouTube each month and every day people
watch over a billion hours of video and generate billions of views. More than
70% of YouTube watch-time comes from mobile devices. YouTube
has 265 million active users in India.
It is also a very popular
and highly used platform by our young generation. Our team, as suggested above,
should crate YouTube channel and make short Islamic clips, interviews and
documentaries on Islamic events. For children we can make a separate channel to
teach them Islamic teachings, culture, etiquette and give them informative and
interesting videos through short stories of the prophets, companions of the
prophets and our forefathers. It would require a sincere and dedicated team but
really would be a great service to the Ummah. People are really in search of
true knowledge of Islam.
Twitter:
Twitter is an
American social networking service on which users post and
interact with messages known as "tweets". It was created in 2006
and launched in the same year. There are 330 million monthly
active users and 145 million daily
active users on Twitter. 63 percent of all Twitter
users worldwide are between 35 to 65.
Users can post, like, and re-tweet tweets. Tweets were
originally restricted to 140 characters but now doubled to 280.
Twitter is popular
among those who are educated and qualified. They reach a large number of people
quickly through tweets and re-tweets. They promote their news items, research
work, articles, stories and business. Experts believe that there is no better
platform than Twitter to know the happenings around the world.
Twitter occupies great
importance because world leaders like US president Indian prime minister, its
cabinets, Chief Ministers, MPs, MLAs, Media houses, journalist, police
officers, railways, airlines and all major organizations use it to spread their
words.
Twitter has an
exclusive feature called Trend. When people on twitter start discussing on a
topic and certain words become important and frequent use in their tweet, it
becomes trend on twitter. People attach hash (#) with certain words to make it a
topic and launch a twitter trend. Trend easily catches eyes of the news
channels and journalists and it finds place in news papers and news channels if
the topic is really important. It is very effective means to spread the message
among the people. Daily we see that some political IT cells using Twitter to spread
propagandas and misinformation for political interests. Even they go on to distort
the face of our Muslim community. It was really painful to see that many a
times Twitter trends were launched against the prophet Muhammad (saw) and Islam.
The communal hatred and disharmony in the country is the result of the fake
news, propagandas and misinformation spread by the political IT cells.
We do use Social Media
but in a limited way. We enjoy WhatsApp discussions in our respective groups
and do not dare to go out on bigger platforms like twitter as it requires
polished language, knowledge, intellect and insightfulness. If we train our
MMERC friends and make a twitter team, it would be a good job in the age of
social media. We would be able to launch Twitter Trends to counter the
propagandas and fake news. We can change the perception of the people about the
Muslim community if we make a list of important topics which can be trended on
twitter from time to time.
Finally, I would
advocate to make a dedicated research team to use the social platforms in an
effective manner because social media has its physical and mental negative
impact too. People get addicted to it which may reduce the workplace
productivity. If you are a student, it may reduce the learning and
concentration in class. Therefore we should prepare a team of writers that will
ensure to provide good piece of information, articles and community related
news, educational stuffs.
I would finish it now
with the verse of the holy Quran: "Invite all to the way of your Lord with
wisdom and beautiful preaching and argue with them in a way that is the
best." (16/125)
May Allah enable us to
make these social media platforms useful for the community and the humanity as
a whole! Aameen
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